Online Reputation Management
Your Online Reputation Matters
Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online.
97% of consumers find local business information online (BIA Kelsey), so it’s more important than ever that you have a way to see what your customers are saying and a way to join the conversation.
Take Control Of Your Online Brand
Our product Reputation Manager gives you total control of your online presence by allowing you to correct your business listings, monitor and manage your reviews, see what your competitors are doing, and much more.
Monitor Online Reviews
Receive an alert the minute a review is submitted on all of the most popular review sites, including Google+, Facebook and Yelp, as well as a many more sites that are relevant to your particular industry (e.g., Doctor.com, RateMD, YellowPages, Chamber Of Commerce.com, etc.).
Easily ask for and gather new reviews from delighted customers and ensure that any negative reviews stay private.
Find “mentions” from blogs, news sites, and social networks, so you get the complete picture of what people are saying about your business online.
Monitor what your competition is doing online and build strategies to gain more customers in your area.
Easy Social Media Management
Save time by using one platform to monitor and analyse your social media effectiveness. Use the same platform actively to seek and generate new leads and new business.
Monitor Your Web Presence
Listings are crucial to making sure your potential customers can find you on Google. View the accuracy of your business listing data across the web on all of the major directories and citations such as Google My Business, Yelp, Bing, Ask and more.
Reputation Management Executive Reports
Get the high-level view on all aspects of your online reputation through weekly executive reports.